United Community

United Community is a coordinated care network of health, education, and social care providers. Partners in the network are connected through a shared technology platform, Unite Us, which enables them to send and receive electronic referrals, address people’s social needs, and improve health, education, and financial wellbeing across communities. United Community is supported by lead sponsors CVS Health and Aetna Better Health of Kentucky and led by our strategic partner, Metro United Way with support from multiple local and national funding partners.

Joining the network is free of cost for community-based organizations and many organizations that are considered part of the safety net, like community health centers, tribal clinics, and mental health centers. The virtual nature of the technology platform has enabled agencies in Clark and Floyd counties in Indiana, as well Jefferson County in Kentucky, to shorten and increase efficiencies of the referral process, thus, improving the life outcomes of the region’s most vulnerable children, individuals, and families.

With the United Community shared data platform:

• Students who fall off track because of social needs and are connected to the appropriate services.
• Individuals struggling with everything from addiction to job services are connected via a “warm handoff” to wraparound supports to help them overcome barriers to well being.
• Caseworkers and physicians are able to share vital information about individuals’ needs, choices and living situations that could impact their ability to receive the care they need to become or stay healthy.
• Community leaders can see the number and types of services most needed and where gaps exist in available resources.

United Community Goals

• Continue as a connected, collaborative, community-wide system that coordinates care and services across sectors, and on both sides of the river, to address all social determinants of health/education, and offer real-time tracking and reporting.
• Measurably improve health, education and well-being outcomes by coordinating the delivery of health and social services among high needs children, individuals and families.
• Create a single point of entry system whereby individuals are channeled to appropriate services based on their unique needs across the health, education and social service sectors, including tracking of client outcomes after referrals to services are made.